FAQs
Products
We're based in Hong Kong and all our products are made in-house, right in our own factory. We offer free shipping over $59.
We offer t-shirts in two materials: 100% cotton and quick-dry fabric.
Our shirts are designed with a regular fit, providing a balance between being too tight or too loose for comfortable everyday wear.
- Our 100% cotton shirts are preshrunk, reducing typical shrinkage to 3-5%. To maintain size and quality, dry them on low heat. Following these guidelines should prevent significant shrinkage.
- Quick-dry materials are typically synthetic and less prone to shrinking compared to natural fibers like cotton. However, it's always recommended to follow the care instructions on the label to ensure the longevity of the garment.
Our sizes are based on the standard US measurements. You can order according to your regular size preference.
We would advise you to take a look at the size chart presented on the product page.
If you still can not decide which size you need, please provide your height, weight, and chest measurement for us. We can recommend a suitable size for you.
Ordering
We offer multiple secure and convenient payment options to enhance your shopping experience:
- Credit/Debit Cards: We accept a wide variety of credit and debit cards. Rest assured, your financial details are secure and we do not store your card information. For any transaction-related queries, please consult your card issuer.
- PayPal: You can pay using your PayPal account, or if you don't have one, you can use your credit or debit card through PayPal's guest checkout feature.
- Express Checkouts: For a quicker payment process, we support various accelerated checkout options such as Shop Pay, Google Pay, and Apple Pay.
We currently do not offer Cash on Delivery as a payment option.
Our website displays prices in US Dollar (USD) by default. To change the currency:
- Click on the USD symbol in the bottom left corner of the page.
- Select your desired currency from the drop-down menu.
Please note that the actual product prices and any applicable taxes or fees may vary based on the chosen currency.
Applying your promo code is simple! Just enter the code at the 'add to cart' or 'checkout' page, and the discount will be automatically applied to your order total.
You can change your shipping address by contacting us at service@tacday.com before your order ships. Once shipped, the address cannot be changed.
Note: Updating your address in your account after placing an order only affects future orders.
Order cancellation may be challenging once placed. Contact us at service@tacday.com as soon as possible if you need to cancel.
If your order is in the "Processing" stage, we may be able to help, but we can't guarantee cancellation if your order has shipped. For returns, refer to our Return Policy.
Shipping
To track your order, please provide the email address you used when placing the order. We will assist you in tracking your shipment using that information.
Typically 7-14 business days, though this may vary depending on the location.
Yes, orders over $59 qualify for free shipping.
We offer free shipping on orders over $59, and this threshold is calculated after discounts have been applied.
Customs and import charges may apply depending on location and order value. These charges are the recipient's responsibility. Tacday has no control over these fees, so we recommend contacting your local customs office for specific information on charges and taxes in your country.
Tracking updates may be delayed due to various factors, such as:
●The parcel being at a post office sorting center.
●Local customs clearance procedures.
●Uncontrollable factors like bad weather, political issues, or peak order periods.
Please note that these delays often result from time differences between logistics updates. Check back in a few hours, and if the problem persists, please contact us at service@tacday.com for assistance.
Other question
Absolutely! We prioritize the security of your personal information. Here's how we protect it:
SSL Technology: We use Secure Sockets Layer (SSL) technology, the industry standard for secure online transactions. This encrypts sensitive information like credit card numbers and personal details.
Payment Security: We never store your payment information in our system. Instead, all private payment details are passed directly to and stored securely by your bank or PayPal.
Your trust is paramount to us, and we're committed to maintaining the highest level of privacy and security.